Warranty
A. 5-Year Manufacturer's Limited Warranty
B. WHO GIVES THIS WARRANTY? Manufacturer,
C. WHO IS ENTITLED TO THIS WARRANTY? This Warranty applies
only to the original purchaser who paid for the product and may not be assigned
or transferred to subsequent owners. This Warranty applies only to products
purchased and installed in the
D. WHAT ARE THE RESPONSIBILITIES OF BST and its' Associates UNDER THIS
WARRANTY? Subject to the terms and conditions set forth herein, Manufacturer
will furnish replacements for parts found by Manufacturer to be defective in
design, manufacture or assembly, under each specific component or product
warranty as set forth below.
E. WHAT ARE THE RESPONSIBILITIES OF THE ORIGINAL PURCHASER
UNDER THE WARRANTY?28 • Before any claims may be made under this Warranty, the
original purchaser must have paid in full for the product covered under the
Warranty, according to the terms and conditions of the pay-plan defined in the
original order. IF THE PURCHASER HAS FAILED TO MAKE FULL PAYMENT, THIS WARRANTY
SHALL BE NULLIFIED AND MANUFACTURER SHALL BE RELIEVED FROM ANY RESPONSIBILITY
OR LIABILITY UNDER THIS WARRANTY. The purchaser agrees and acknowledges that
this Warranty agreement constitutes an executor contract. • The purchaser must
use care in installation, maintenance, operation, use, and storage of the
product in accordance with the instructions contained in the owner’s manual.
ANY FAILURE TO INSTALL, MAINTAIN, OPERATE, USE AND STORE THE PRODUCT IN
ACCORDANCE WITH THE INSTRUCTIONS CONTAINED IN THE OWNER’S MANUAL WILL NULLIFY
THIS WARRANTY AND RELIEVE MANUFACTURER FROM ANY RESPONSIBILITY OR LIABILITY
UNDER THIS WARRANTY. • Promptly notify Manufacturer of any claims. • The
purchaser may be required to provide a photograph of any defective parts. The
purchaser may also be required to pay a deposit until the defective parts are
returned to Manufacturer for inspection. The purchaser must obtain a return authorization
form from Manufacturer’s customer service department prior to the return of any
merchandise and after having received such authorization, return the part or
product, freight prepaid, to Manufacturer.
F. WHAT IS COVERED UNDER THIS WARRANTY? The following
components models and their accessories (defined as accessories attached to the
awning) are covered under this Warranty, subject to the limitations set forth
below. These components have a five (5) year limited (prorated) warranty,
against manufacturer’s defects as outlined below: (a) Should the purchaser
promptly notify Manufacturer of such defects within one year (12 months) from
the date of the original purchase, the defective component will be replaced at
no charge. BST and Associates reserve the right to ask for the defective part to be
returned and/or photos of the defective part. warranty will be same as it is
described below. RETRACTABLE AWNINGS - COVERED COMPONENTS Structural supports -
all supporting components (excluding lateral arms and their fittings) are
warranted not to fail for five (5) years provided that the components are not
subjected to excessive winds or water pooling on the fabric. Front roller bar -
warranted against any and all damage including cracking and permanent bowing
that would affect the performance of the awning provided that the awning is not
subjected to excessive winds or water pooling on the fabric. Acrylic fabric - warranted for five (5) years against: excessive fading under
normal conditions if maintained, operated, used, and stored in accordance with
the instructions contained in the owner’s manual. mildew on acrylic fabric.
Mildew will not form on the fabric itself, but may form on dirt and dust that
have not been removed from it. Please see maintenance instructions for proper
cleaning—outlined in owner’s manual. excessive cracking or peeling under normal
conditions if maintained, operated, used, and stored in accordance with the
instructions contained in the owner’s manual, and provided that the awning is
not subjected to excessive winds or water pooling on the fabric. Drive
mechanism (Gear, Square Toe) is warranted for five (5) years not to fail under
normal conditions if maintained, operated, used, and stored in accordance with
the instructions contained in the owner’s manual. Motor including Transmitter
and Wind Sensor (Electrical and Electronic) is warranted for (1) one year
Awning accessories (defined as accessories attached to the awning) are
warranted for five (5) years not to fail under normal conditions if maintained
operated, used, and stored in accordance with the instructions contained in the
owner’s manual.
G. WHAT IS NOT COVERED UNDER THIS WARRANTY? • The BST Manual & Motorized retractable awnings up to 24 feet long are designed for
residential uses only, and not for commercial uses. The BST retractable
awnings are also not designed to be used for carports. Any damage that results
from the purchaser’s use of the BST EX awnings for commercial uses or for
carports is not covered by this Warranty. 29 • Any failure or damage of the
components that results from any intentional or negligent actions by the
purchaser or by any other person is not covered by this Warranty. This includes
leaving retractable awnings extended during harsh weather. • It is the
responsibility of the purchaser to securely fasten the awning to studs, joists,
headers or other structural members. Any failure or damage that results from
the awning falling from its installed position is not covered by this Warranty.
• Labor charges connected with installation of replacement parts are not
covered by this Warranty. • Freight expenses to and from Manufacturer in
shipping damaged or replacement parts are not covered by this Warranty and must
be paid by the purchaser. • Stretching of fabric or damage to any structural
component caused by wind or water pooling on the fabric or any other weather is
not covered by this Warranty, except for the limited warranty of the acrylic
fabric as specifically set forth herein. • Failure or damage to the lateral
arms or their components are not covered by this Warranty (explanation in
Owner’s Manual).
H. GENERAL PROVISIONS AND LIMITATIONS • The warranty granted herein is the exclusive remedy for the purchaser. Manufacturer makes no other warranties to the purchaser, express, statutory, implied or otherwise and all implied warranties, including without limitations, implied warranties of merchantability and fitness for a particular purpose, are hereby disclaimed. • To the extent permitted by law, Manufacturer shall have no liability to the purchaser or any other person for incidental, special, consequential, indirect or similar damages of any kind or nature whatsoever, whether arising out of breach of warranty or other breach of contract, negligence or other tort, or otherwise, even if Manufacturer shall have been advised of the possibility or likelihood of such potential loss or damage. In no event shall Manufacturer be liable for loss of profits and/or wages. • Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. • This warranty gives you specific rights, and you may have other rights, which vary from state to state.